Introduction

ISO 45003 Lesson 1 - Introduction and Overview

ISO 45003 Clause 4: Context

ISO 45003 Lesson 2 - Clause 4: Context

ISO 45003 Lesson 2a - Clause 4.1 External/Internal Issues

Quiz #1 - ISO 45003 Clause 4.1 Context, External Issues & Internal Issues

ISO 45003 Lesson 2b - Clause 4.2 Interested Parties

Quiz #2 - ISO 45003 Clause 4.2 Understanding the needs and expectations of workers and other interested parties

ISO 45003 Lesson 2c - Clause 4.3 and 4.4 Scope and System

Quiz #3 - Clauses 4.3 & 4.4 Understanding the needs and expectations of workers and other interested parties

ISO 45003 Clause 5: Leadership and Worker Participation

ISO 45003 Lesson 3 - Clause 5: Leadership and Worker Participation

ISO 45003 Lesson 3a - Clause 5.1

Quiz #4 - ISO 45001 Clause 5.1: Leadership and Commitment

ISO 45003 Lesson 3b - Clause 5.2

Quiz #5 - ISO 45001 Clause 5.2: OH&S Policy

ISO 45003 Lesson 3d - Clause 5.3

Quiz #6 - ISO 45003 Clause 5.3: Organizational Roles & Responsibilities

ISO 45003 Lesson 3e - Clause 5.4

Quiz #7 - ISO 45003 Clause 5.4: Consultation and Participation of Workers

ISO 45003 Clause 6: Planning

ISO 45003 Lesson 4 - Clause 6: Planning

ISO 45003 Lesson 4a - Clause 6.1.1

Quiz #7 - ISO 45003 Clause 6.1.1: General

ISO 45003 Lesson 4b - Clause 6.1.2

Quiz #8 - ISO 45003 Clause 6.1.2: Hazard Identification and Assessment of Risks and Opportunities

ISO 45003 Lesson 4c - Clause 6.2

Quiz #9 - ISO 45003 Clause 6.2: Objectives to Address Psychosocial Risk

ISO 45003 Clause 7: Support

ISO 45003 Lesson 5 - Clause 7: Support

ISO 45003 Lesson 5a - Clause 7.1

Quiz #10 - ISO 45003 Clause 7.1: Resources (General)

ISO 45003 Lesson 5b - Clause 7.2.1

Quiz #11 - ISO 45003 Clause 7.2.1: Develop Competence to Identify Psychosocial Hazards

ISO 45003 Lesson 5c - Clause 7.2.2

Quiz #12 - ISO 45003 Clause 7.2.2 Develop Competence Requirements For All Workers and Management

ISO 45003 Lesson 5d - Clause 7.3

Quiz #13 - ISO 45003 Clause 7.3: Awareness

ISO 45003 Lesson 5e - Clause 7.4

Quiz #14 - ISO 45003 Clause 7.4: Communication

ISO 45003 Lesson 5f - Clause 7.5

Quiz #15 - ISO 45003 Clause 7.5: Documented Information

ISO 45003 Clause 8: Operation

ISO 45003 Lesson 6 - Clause 8: Operation

ISO 45003 Lesson 6a - Clause 8.1.1

Quiz #16 - ISO 45003 Clause 8.1.1: Planning and Control - General

ISO 45003 Lesson 6b - Clause 8.1.2

Quiz #17 - ISO 45003 Clause 8.1.2: Eliminating Hazards, Reducing Risk, Promoting Well-Being at Work

ISO 45003 Lesson 6c - Clause 8.1.3

Quiz #18 - ISO 45003 Clause 8.1.3: Management of change

ISO 45003 Lesson 6d - Clause 8.1.4

Quiz #19 - ISO 45003 Clause 8.1.4: Procurement, Contracting and Outsourcing

ISO 45003 Lesson 6e - Clause 8.2

Quiz #20 - ISO 45003 Clause 8.2: Emergency Preparedness and Response

ISO 45003 Lesson 6f - Clause 8.3

Quiz #21 - ISO 45003 Clause 8.3: Rehabilitation and Return to Work

ISO 45003 Clause 9: Performance Evaluation

ISO 45003 Lesson 7 - Clause 9: Performance Evaluation

ISO 45003 Lesson 7 - Clause 9.1.1

Quiz #22 - ISO 45003 Clause 9.1.1: Establishing a structure for measuring and monitoring

ISO 45003 Lesson 7 - Clause 9.1.2

Quiz #23 - ISO 45003 Clause 9.1.2: Measuring, monitoring and improving Psychosocial controls

ISO 45003 Lesson 7 - Clause 9.2

Quiz #24 - ISO 45003 Clause 9.2: Internal Audit

ISO 45003 Lesson 7 - Clause 9.3

Quiz #25 - ISO 45003 Clause 9.3: Management Review

ISO 45003 Clause 10: Improvement

ISO 45003 Lesson 8 - Clause 10: Improvement

ISO 45003 Lesson 8a - Clause 10.1

Quiz #26 - ISO 45003 Clause 10.1: General

ISO 45003 Lesson 8b - Clause 10.2

Quiz #27 - ISO 45003 Clause 10.2: Incidents, Nonconformity and Corrective Action

ISO 45003 Lesson 8c - Clause 10.3

Quiz #28 - ISO 45003 Clause 10.3: Continuous Improvement

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Quiz #1 – ISO 45003 Clause 4.1 Context, External Issues & Internal Issues

In order to manage Psychosocial risks at work, an organization should consider: *

External and internal issues that can impact the organization

Understand the needs of workers

Understand the expectations of workers

Determine how understanding psychosocial risks can help the planning process

None of the above – no one can manage psychosocial risks

Examples of 'External' issues or conditions would include: *

The supply chain

Customer or client requirements

Economic conditions

Technological changes

All of the above

Examples of 'Internal' issues or conditions would include: *

How the organization is governed and managed Customer or client requirements

Size and nature of the organization's workforce

Technological changes

Competence of workers to recognize psychosocial hazards

All of the above