If you fail to plan…
ISO 9001:2015 Clause 6 – Planning This is by no means a new concept, but there are some new requirements. Deming introduced the Plan-Do-Check-Act mantra back in the 50s and explained that he based his work on Shewart’s ‘Plan-Do-Study-Act’ cycle. Believe it or not, Deming claims to have used the work of Francis Bacon (1620) as a …