Ten Building Blocks for a Quality Culture
I’ve been a big fan of Edward de Bono for about 30 years. Over that period of time he has …
Transition to ISO 9001:2015
An integrated management system? Why not?
Here’s a VENN diagram we created to get you started down your integration path. You’ll may find this ‘Why Integrate?’ article …
All you need to know – Clause 9: Performance Evaluation
Of course we want to measure our performance to know how well we’re doing. In fact, if we don’t measure how …
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All you need to know…Support – Clause 7 of ISO 9001:2015
Well, this is interesting! If you’re already ISO 9001 certified, you’ve probably got this covered, for the most part. Let’s take …
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All you need to know…Planning – Clause 6 of ISO 9001:2015
Risk! Clause 6 has a number of new requirements, but you’re already doing some of them. For example, if you have …
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All you need to know…Leadership – Clause 5 of ISO 9001:2015
During the planning session of my very first ISO 9001 management system in 1992, the president of the company told …
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All you need to know…Context of the Organization – Clause 4 of ISO 9001:2015
Now that you’ve started your transition journey, perhaps we can save you some time and still make sure you end …
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Toyota Production System Stands the Test of Time
The Toyota Production System (TPS) The TPS is renowned for its focus on reduction of the seven wastes to improve …
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Measurements can mess you up!
John Seddon, Vanguard Consulting, has been using the Toyota Production System and Systems Thinking for almost 3 decades. His work …
If we’re not getting better, it feels like it’s getting worse…
ISO 9001:2015 Clause 10 – Improvement This Clause is the ‘money maker’ for any organization – improvement = profits! Since the …
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