The short answer is, of course, “Never!”. Unless we have a proprietary solution to a global problem and no competitors, we always need to be fine tuning our processes to survive in a world of razor thin margins.
And we’re not just talking about improving processes to make more profit. If we make the working environment better for our employees results will improve generally. Employees can only perform as well as our systems allow them to.
Where can we find these improvement opportunities? Some specific places to look are:
- Customers (internal and external)
- Audits (internal and external)
- Measurements
- Management review
So we need to follow our end-to-end workflow to find ways to get rid of waste, improve processes and help employees be more productive. When people have the tools, methods and environment to thrive, we’ll get the results we want most of the time.
Know Quality, Know Profits…No Quality, No Profits
If you’d like to see if our platform could help you improve your management system and put it at everyone’s fingertips,