Why Do A Root Cause Analysis – What’s In It For Me?
Ever since the first non-conformance was written, we’ve been looking for ways to find the cause, do a corrective action …
Why Do A Root Cause Analysis – What’s In It For Me? Read More »
Ever since the first non-conformance was written, we’ve been looking for ways to find the cause, do a corrective action …
Why Do A Root Cause Analysis – What’s In It For Me? Read More »
When making your non-conformance (problem) statement, be sure to choose words that will get the response that you’re looking for. …
ISO Standards, for the most part have moved to ‘Risk-based thinking’ as one of their themes. It makes complete sense …
ISO 10004 has some fine ideas to get your customer satisfaction activities organized. As we’re bombarded more and more with …
Internal Auditing has been around since before dirt. Some organizations really do a great job and find improvements – this …
ISO Clause 10 requires Improvement – in fact, the word improvement appears 24 times in ISO 9001. And we all …
This is the ‘Rubber Hits the Road’ clause, especially for ISO 9001. The EMS and OHS standards both include the …
Clause 6.2 requires that we set measurable objectives. This helps motivate people – just strap a FitBit to someone’s wrist …
Last Post until January 8th, 2020!! ISO 10004 has some ideas for us on how to go about getting a …
The challenge of determining Customer Satisfaction continues. With all the available technology, we haven’t made much headway, really. Requirements = …