Support

Stop looking for non-conformances!

Getting value out of Internal Audits is a constant challenge. Many of our clients found it helpful to change the focus of their audits from ‘Are people following procedures?’  to ‘Find ways to improve our system’. By getting the focus off of ‘Is everyone following our procedures?’ onto ‘Improvement’ two things happen. First, it is […]

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All you need to know…Support – Clause 7 of ISO 9001:2015

  Well, this is interesting! If you’re already ISO 9001 certified, you’ve probably got this covered, for the most part. Let’s take a look… As in the past, we need 3 major categories of resources to support our operations: People (7.1.2), Infrastructure (7.1.3) and a suitable Work Environment (7.1.4). You’re already demonstrating that you have these

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