Getting value out of Internal Audits is a constant challenge. Many of our clients found it helpful to change the focus of their audits from ‘Are people following procedures?’ to ‘Find ways to improve our system’. By getting the focus off of ‘Is everyone following our procedures?’ onto ‘Improvement’ two things happen. First, it is […]
Stop looking for non-conformances! Read More »
Well, this is interesting! If you’re already ISO 9001 certified, you’ve probably got this covered, for the most part. Let’s take a look… As in the past, we need 3 major categories of resources to support our operations: People (7.1.2), Infrastructure (7.1.3) and a suitable Work Environment (7.1.4). You’re already demonstrating that you have these in
All you need to know…Support – Clause 7 of ISO 9001:2015 Read More »
ISO 9001:2015 Clause 7 – Support Let’s take a look at another one of the requirements that will help us carry out our processes – Clause 7: Support. Since we all need ‘resources’ to make any process produce results, this requirement is no surprise whatsoever. We’ve been audited for ‘adequate resources’ since 1987, and the importance of ‘support’ has
Thanks for your support… Read More »
