Transition to ISO 9001:2015

ISO 9001:2015 Clause 9 – Don’t let measurements undermine performance

A quick look confirms that there are no potholes in this part of the Transition Highway to 9001:2015. Generally speaking, the Monitoring, Measurement and Analysis requirements are VERY similar to the 2008 version. However, poorly designed measurements can actually cause suboptimal performance. In the work done by John Seddon of Vanguard Consulting in the UK […]

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