ISO 31000 – Your Blueprint for Risk Management!
Any worthwhile Standard starts with a set of ‘Principles’. ISO 31000 is no exception. Let’s see if we can tie …
Leadership
Ten Building Blocks for a Quality Culture
I’ve been a big fan of Edward de Bono for about 30 years. Over that period of time he has …
SMART Targets…
Clause 6.2 requires that we set measurable objectives. This helps motivate people – just strap a FitBit to someone’s wrist …
Structure Your Continual Improvement
For years we’ve had to demonstrate that we’ve improved the effectiveness of our management systems. It’s a great money-maker for …
Celebrate Your Way to Success!
People aren’t you best asset, engaged people who are excited about working in your organization are your best asset. Not …
Getting More Out of Your Training Dollars
Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to …
Why Management Training Doesn’t Work…and what to do about it…
We all give training to new managers. It seems weak at best, and might even make things worse in some …
Why Management Training Doesn’t Work…and what to do about it… Read More »
Corrective Actions…WIIFM?
Not everyone LOVES doing corrective actions, and that’s an understatement! So why bother? Here are a few good reasons to …
Are People Your Problem?
John Seddon in Freedom From Command and Control identified three things that employees need to get the results you’re looking …
Learn to ‘See’… Learn to ‘Lead’
John Seddon, Vanguard Consulting, published a book in 2005 called “Freedom from Command and Control”. Definitely worth reading if you’re …