Since the 1987 version of ISO 9001 was released, we’ve been hearing organizations groan about being ISO Registered or Certified. Here are some ideas to get value out of your system.
#1 Make Internal Audits pay dividends by hunting for Opportunities for Improvement instead of just looking for conformance to procedures. Poorly written procedure? Poor results! Ask if the current process is helping them get the results they want. If not, work together to make the system better.
#2 Non conformance? Thank everyone for raising it and point out that non-conformances are nuggets of gold. Ask “What is the weakness in our System that allowed this to happen?” Finger pointing stops and process improvement starts.
#3 Management Review can lead to more improvements by adding the hard questions like, “How much did our Internal Audits cost and did they find enough improvement ideas to pay for them?”
Try these simple steps to get on the path of making ISO pay dividends on your investment.
Know Quality, Know Profit…No Quality, No Profit
We have easy-to-use tools built into our Cloud-based Management System platform for managing your internal audits, non-conformances and Management Review. We’d be happy to spend 10 or 15 minutes with you to see if it’s a fit…