What’s This ‘Cost Of Quality’ Thing?

Context of of the Organization, Customer focus, Customer Satisfaction, Employee engagement, Improvement, Measurement, Performance Evaluation, Process flow / By

Now that you’re getting ready for Virtual Audits, it’s time to look into the ‘Cost of Quality’ concept. All the ideas apply to Environmental, Health and Safety and all other management systems. How are we making sure our systems are giving us value? What kind of resource allocation should we make to this activity? To …

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