Now that you’re getting ready for Virtual Audits, it’s time to look into the ‘Cost of Quality’ concept. All the ideas apply to Environmental, Health and Safety and all other management systems. How are we making sure our systems are giving us value? What kind of resource allocation should we make to this activity? To […]
What’s This ‘Cost Of Quality’ Thing? Read More »
I’ve been a big fan of Edward de Bono for about 30 years. Over that period of time he has given us hundreds of ideas about Creative Thinking. In fact, if you’ve ever heard the term ‘lateral thinking’, according to Wikipedia, “The term was coined in 1967 by Edward de Bono”. In my role as
Ten Building Blocks for a Quality Culture Read More »
You may have heard these terms used interchangeably – I know I have. I thought I’d take a look into ISO 31000 to see if any light could be shed on this monumental question! It turns out that the answer is in there…here’s the scoop: Managing Risk… Top management is accountable for managing risk. It
Managing Risk vs Risk Management – What’s The Difference? Read More »
If your process improvement project has stalled, perhaps Management could give it a boost…if they’re on board! The first key is to make sure they understand the context of the project and how it fits into current circumstances. If a project looks like it’s ‘out in left field’ it will be hard to get support
Five Tips to Get Management Buy-in Read More »
Now that you’ve started your transition journey, perhaps we can save you some time and still make sure you end up with a system that is an asset for your organization, not a liability. This series is more of a ‘how to…’ rather than just a description of the requirements. The requirements series starts here,
All you need to know…Context of the Organization – Clause 4 of ISO 9001:2015 Read More »
ISO 9001:2015 Clause 4 – “Context of the Organization” This is a valuable requirement to spend some time on. The better we understand our ‘Context’, the stronger Management System we will design. It will result in more resilience for our organization. This clause requires that we identify what kids of external and internal issues exist that will
Get it into Context! Read More »
