What’s This ‘Cost Of Quality’ Thing?
Now that you’re getting ready for Virtual Audits, it’s time to look into the ‘Cost of Quality’ concept. All the …
Measurement
The Process Approach – What’s In It For Me?
John Seddon has been promoting Systems Thinking for years – I’ve been following him for nearly 30 years now and …
Are Our Measurements Helping Us Understand Customers?
John Seddon (vanguard-method.net Tactics for Getting Started) has been helping companies improve processes for decades. He has improved organizations with …
Are Our Measurements Helping Us Understand Customers? Read More »
Are Your Measurements Killing Performance?
Clause 9 requires that we monitor and measure the effectiveness of our management systems. For many, this becomes a chore …
What’s your ‘Purpose’?
John Seddon has been a Systems builder since the 80s. He bases his work on the genius of Taiichi Ohno …
Why ‘Management by the Numbers’ Doesn’t Work…
Daniel Markovitz posted a blog called ‘The Folly of Stretch Goals’ in the Harvard Business Review. He outlined the dangers …
A New Twist on PDCA
John Seddon, Vanguard Consulting, released a great book called ‘Freedom From Command and Control’. There are plenty of great ideas …
Stop depending on final inspections!
Waiting until the end of your production cycle to do inspections is a recipe for disaster. By then, it’s too …
Are Your Measurements Killing Performance?
We all need to assess how well our system is working. It’s a requirement in section 9 of all the …