What’s This ‘Cost Of Quality’ Thing?
Now that you’re getting ready for Virtual Audits, it’s time to look into the ‘Cost of Quality’ concept. All the …
Process flow
How to Design A Process for Protection
The path to comfort with your risk management plan can be a complicated on one hand and scary on the …
Are Our Measurements Helping Us Understand Customers?
John Seddon (vanguard-method.net Tactics for Getting Started) has been helping companies improve processes for decades. He has improved organizations with …
Are Our Measurements Helping Us Understand Customers? Read More »
Smooth Operator – ISO Clause 8
This is the ‘Rubber Hits the Road’ clause, especially for ISO 9001. The EMS and OHS standards both include the …