Well, this is interesting! If you’re already ISO 9001 certified, you’ve probably got this covered, for the most part. Let’s take a look… As in the past, we need 3 major categories of resources to support our operations: People (7.1.2), Infrastructure (7.1.3) and a suitable Work Environment (7.1.4). You’re already demonstrating that you have these […]
All you need to know…Support – Clause 7 of ISO 9001:2015 Read More »
Risk! Clause 6 has a number of new requirements, but you’re already doing some of them. For example, if you have an estimating department, they are already practicing ‘risk management’. If you have project managers, they are following the path of a project and trying to anticipate what could go wrong. Letting Top Management in on
All you need to know…Planning – Clause 6 of ISO 9001:2015 Read More »
During the planning session of my very first ISO 9001 management system in 1992, the president of the company told me that he was very busy and didn’t want to be bothered until the press came to take the picture of his team and the ISO 9001:1987 certificate. Times have changed! Today, this kind of
All you need to know…Leadership – Clause 5 of ISO 9001:2015 Read More »
Now that you’ve started your transition journey, perhaps we can save you some time and still make sure you end up with a system that is an asset for your organization, not a liability. This series is more of a ‘how to…’ rather than just a description of the requirements. The requirements series starts here,
All you need to know…Context of the Organization – Clause 4 of ISO 9001:2015 Read More »
John Seddon, Vanguard Consulting, has been using the Toyota Production System and Systems Thinking for almost 3 decades. His work is well known throughout the Quality World and he has made significant improvements in processes for hundreds of organizations and UK government departments. This article is based on his ‘Lean Tactics’ document Measurement. What to
Measurements can mess you up! Read More »
A quick look confirms that there are no potholes in this part of the Transition Highway to 9001:2015. Generally speaking, the Monitoring, Measurement and Analysis requirements are VERY similar to the 2008 version. However, poorly designed measurements can actually cause suboptimal performance. In the work done by John Seddon of Vanguard Consulting in the UK
ISO 9001:2015 Clause 9 – Don’t let measurements undermine performance Read More »
Take me to your leader! ISO 9001:2015 Clause 5 – Leadership – the ‘make it or break it’ component of any management system. Leadership is one of the 8 Management Principles we’ve used for years as the guiding lights for our systems. They are now described in section 0.2 – Quality Management Principles and have
Take me to your Leader! Read More »
ISO 9001:2015 Clause 4 – “Context of the Organization” This is a valuable requirement to spend some time on. The better we understand our ‘Context’, the stronger Management System we will design. It will result in more resilience for our organization. This clause requires that we identify what kids of external and internal issues exist that will
Get it into Context! Read More »
