Training course ISO 9001 Clause 7

Rounding Up Our Resources – ISO Clause 7

Communication, Employee engagement, Improvement, Objectives, Training / By

To deliver what your customer wants, you need resources! The better you manage them, the more profitable you’ll be. The better motivated your people are, the more resilient your organization will be, even in the Public Service – you’ll be more likely to stay within your budget if you manage your assets and your activities […]

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Getting More Out of Your Training Dollars

10 Building Blocks for a Quality Culture, Communication, Employee engagement, Leadership, Training, Training ROI / By

Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to a degree, but it doesn’t seem to be quite that bad according to Don Clark at NW LINK. Remember that ISO 9001:2015 clause 7.2 Competence requires that you assess the effectiveness of any interventions you

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