Internal Auditing has been around since before dirt. Some organizations really do a great job and find improvements – this earns a return the investment. Others do it to make the Registrar happy and could do without the grief. This approach ends up costing them money and is a drain on resources. To supercharge your […]
Supercharge Your Internal Audits! Read More »
To deliver what your customer wants, you need resources! The better you manage them, the more profitable you’ll be. The better motivated your people are, the more resilient your organization will be, even in the Public Service – you’ll be more likely to stay within your budget if you manage your assets and your activities
Rounding Up Our Resources – ISO Clause 7 Read More »
You can show recognition to your folks without spending any money! Bob Nelson has some great ideas in the latest version of his book 1001 Ways to Reward Employees. Rebecca Boyle of the Empire of America Federal Saving Bank points out that, “Any time you make people feel better about themselves you are building motivation”.
The Power of Recognition Read More »
Ruth Clark and Richard Mayer have outlined some pitfalls of e-learning design in their book ‘e-Leaning and the Science of Instruction’ If you ever purchase e-learning, take be aware of these pitfalls to avoid buying an inferior training course: Pitfall #1: Losing Sight of the Job Courses must be designed to address the specific skill
Two Pitfalls of e-Learning…and How to Avoid Them Read More »
In their book ‘Accelerated Learning for the 21st Century’, Colin Rose and Malcolm J. Nichol laid out their 6-step ‘MASTER Plan’ for better learning – both taking training and giving it: Motivate your mind – get excited about the information you’re about to digest Acquire the information – gather information in the way that works
Use the 6 Step MASTER Plan for a Better Learning Experience! Read More »
In his book, The Accelerated Learning Handbook, Dave Meier lays out 4 phases of Learning. Those of you who have heard of PDCA (Plan, Do, Check, Act) will recognize the format. It’s not exactly the same, but the flow sure feels familiar! His four phases look like this… Preparation The goal of the Preparation Phase is
Accelerate Learning With Meier’s Four Phases Read More »
The ‘Accelerated Learning'(AL) approach goes back to the early 80s. I’ve been building the principles into courses since 2005. It’s a great way to keep participants engaged and create an environment where learning takes place. One of the foundations of AL is SAVI: S stands for Somatic learning, or learning by moving and doing. Somatic learning involves getting active
Be SAVI with Accelerated Learning! Read More »
Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to a degree, but it doesn’t seem to be quite that bad according to Don Clark at NW LINK. Remember that ISO 9001:2015 clause 7.2 Competence requires that you assess the effectiveness of any interventions you
Getting More Out of Your Training Dollars Read More »
This is a line from a video I used to show as a college professor back in the 80s. It has stuck with me ever since and I say it quite often. ‘Communication’ is getting harder with more distractions. Cell phones abound – most of the participants in training courses that I deliver have 2
Communication is a Synonym for ‘Life’ Read More »
We all give training to new managers. It seems weak at best, and might even make things worse in some cases. Disengaged employees as a result of poor management may be costing your company as much as 34% of your wage costs in lost productivity. This figure comes from an article posted by Katy Tynan
Why Management Training Doesn’t Work…and what to do about it… Read More »
