ISO 31000 – Your Blueprint for Risk Management!

Any worthwhile Standard starts with a set of ‘Principles’. ISO 31000 is no exception. Let’s see if we can tie these Risk Principles into a typical ISO Management System. Value Creation and Protection is at the core of this section of ISO 31000 and gives it relevance to any business. Without ‘structured risk management’ an …

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Virtual Audits – What’s in Store?

Here’s a presentation did in September of 2020 with the ASQ London Section:   If you’d like to see if our cloud-based platform could help you with your next audit, schedule a 10 or 15 minute demo: https://simplifyiso.mykajabi.com/book-a-demo Thanks  for taking a look, and stay in touch…Jim

How to Design A Process for Protection

The path to comfort with your risk management plan can be a complicated on one hand and scary on the other. This may help get you started down this path with a plan to work with.  Since the 1960s we’ve used Ishikawa’s fishbone diagram to great benefit. The premise here is that all non-conformances have …

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What Do Customers Want?

Customers want us to  meet their expectations If we spend the time determining customer requirements, we can increase our resilience if we meet their requirements – ‘Needs + Expectations’. John Seddon has some great ideas on customer satisfaction and delivering on our promises (vanguard-method.net) Determining ‘needs’ is relatively easy – needs are stated in the …

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