Any worthwhile Standard starts with a set of ‘Principles’. ISO 31000 is no exception. Let’s see if we can tie these Risk Principles into a typical ISO Management System. Value Creation and Protection is at the core of this section of ISO 31000 and gives it relevance to any business. Without ‘structured risk management’ an
ISO 31000 – Your Blueprint for Risk Management! Read More »
Here’s a presentation did in September of 2020 with the ASQ London Section: If you’d like to see if our cloud-based platform could help you with your next audit, schedule a 10 or 15 minute demo: Thanks for taking a look, and stay in touch…Jim
Virtual Audits – What’s in Store? Read More »
The path to comfort with your risk management plan can be a complicated on one hand and scary on the other. This may help get you started down this path with a plan to work with. Since the 1960s we’ve used Ishikawa’s fishbone diagram to great benefit. The premise here is that all non-conformances have
How to Design A Process for Protection Read More »
Customers want us to meet their expectations If we spend the time determining customer requirements, we can increase our resilience if we meet their requirements – ‘Needs + Expectations’. John Seddon has some great ideas on customer satisfaction and delivering on our promises (vanguard-method.net) Determining ‘needs’ is relatively easy – needs are stated in the
What Do Customers Want? Read More »
The Leadership Clause in all of the popular ISO Standards has some specifc requirements for Management to meet. They’re all helpful and will get Management more involved than ‘back in the day’. ISO 9001 has 10 requirements, ISO 14001 has 9 and ISO 45001 has 13. Meeting these requirements can increase employee engagement if Leaders
Take Me To Your Leader! Read More »
Since 1992, I’ve seen many things that make life tougher for people who use and improve management systems. These 3 things seem to be more persistent than a lot of other issues, so here we go… First of all, there’s no need to have multiple approvals for every document. The Standards today require that we
Stop Doing These 3 Things… Read More »
If we focus on ‘cheapest’ sometimes there are unintended negative side effects. Buying from us can get harder (if we install cheap software), suppliers ‘cheaper’ product can end up costing us more in inspections, disposing of off-spec product or services that have to be repeated. The right quality at the right price can benefit both
Why Cheapest Costs More Read More »
Once the risk requirements showed up in the latest versions of the most popular Standards (ISO 9001, 14001, 45001 and so on…) there was some head scratching going on. There have been thousands of articles and webinars on the topic – all very interesting! One thing that keeps coming up in my classes and consulting
Risky Business – the Sequel! Read More »
The International Accreditation Federation (IAF) has identified 5 broad steps to get you from ‘here’ to ISO 9001:2015, (or any other Standard for that matter!) in their paper ‘Transition Planning Guidance for ISO 9001:2015’. This is a review of section 3.1 for you – a link to the complete paper is at the end of this post.
Simple Transition Path Read More »
