As you all know, ISO certified organizations need to have surveillance audits at least annually to keep their certificate valid. Covid has made face-to-face encounters very dangerous, but the audits must be done to keep supplier organizations’ certificates valid. These audits will now have to be performed virtually until health risks start to decline. This …
When the final version of ISO 9001 arrived, we saw a new phrase, ‘risks and opportunities’ in clause 6.1. We have seen thousands of posts on ‘risk’, I’ve done webinars and videos on the topic and it is always a ‘hot ticket’. But what about the ‘opportunities’ side of the coin. Turns out they go …
ISO 19011:2018 has more guidance for remote auditing than the previous versions. There are a number of advantages to the client when a remote audit takes place: Lower expenses charged to the client – no travel time, mileage, accommodation costs Less damage to the environment Auditors can spend more time with their families There are …
ISO Clause 10 requires Improvement – in fact, the word improvement appears 24 times in ISO 9001. And we all know that we have to tweak things continually to stay just a bit ahead of the competition. If we’re not getting better, it’s going to feel as if we’re falling behind. Non-conformances are a great …
Yes, and it’ll help us get better at what we do! Well, even though variety is the spice of life, ‘change’ is not always welcomed with open arms. I think that’s why TC 176 included clause 6.3 setting out requirements for managing change. One thing we know for sure – introducing change into a system …
