Context

Managing Risk vs Risk Management – What’s The Difference?

You may have heard these terms used interchangeably – I know I have. I thought I’d take a look into ISO 31000 to see if any light could be shed on this monumental question! It turns out that the answer is in there…here’s the scoop: Managing Risk… Top management is accountable for managing risk. It […]

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Smooth Operator – ISO Clause 8

This is the ‘Rubber Hits the Road’ clause, especially for ISO 9001. The EMS and OHS standards both include the ‘Emergency and Preparedness’ in this section – Operations. By using a flowchart to illustrate your workflow you’ll be able to meet the requirements of 4.4.1 a) and b) – show what the processes are, inputs

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Are We Out of Context?

In Clause 4 of ISO Standards using the High Level Structure (HLS) you’ll see that we’re required to identify ‘internal issues’, ‘external issues’ and ‘interested parties and their requirements’. What possible value can this bring us? First of all, change the word ‘issues’ to ‘conditions’ or ‘circumstances’ so that the negative association with the word

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