ISO 2015 Tips – Page 3 – International Management System Institute

If we’re not getting better, it feels like it’s getting worse…

1 Comment / Improvement, ISO 2015 Tips, Performance Evaluation, Transition to ISO 9001:2015 / By Jenna Gensic

ISO 9001:2015 Clause 10 – Improvement This Clause is the ‘money maker’ for any organization – improvement = profits! Since the 2015 version of ISO 9001 has removed specific requirements for a procedure for ‘Preventive Action’, Clause 10 places increased importance on an organization to be proactive and prevent non-conformances rather than waiting for a problem […]

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ISO 9001:2015 Clause 9 – Don’t let measurements undermine performance

All you need to know..., ISO 2015 Tips, Performance Evaluation, Transition to ISO 9001:2015 / By Jenna Gensic

A quick look confirms that there are no potholes in this part of the Transition Highway to 9001:2015. Generally speaking, the Monitoring, Measurement and Analysis requirements are VERY similar to the 2008 version. However, poorly designed measurements can actually cause suboptimal performance. In the work done by John Seddon of Vanguard Consulting in the UK

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Smooth Operator

2 Comments / ISO 2015 Tips, Operation, Transition to ISO 9001:2015 / By Jenna Gensic

ISO 9001:2015 Clause 8 – Operation In a nutshell, this section covers how we meet customer (and interested parties) needs and expectations. And remember to assess expectations within your own context and the context of your interested parties. In the PDCA fashion, this section starts with a requirement to ‘…meet requirements for provision of products and

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Thanks for your support…

ISO 2015 Tips, Support / By Jenna Gensic

ISO 9001:2015 Clause 7 – Support Let’s take a look at another one of the requirements that will help us carry out our processes – Clause 7: Support. Since we all need ‘resources’ to make any process produce results, this requirement is no surprise whatsoever. We’ve been audited for ‘adequate resources’ since 1987, and the importance of ‘support’ has

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If you fail to plan…

ISO 2015 Tips, Planning, Transition to ISO 9001:2015 / By Jenna Gensic

ISO 9001:2015 Clause 6 – Planning This is by no means a new concept, but there are some new requirements. Deming introduced the Plan-Do-Check-Act mantra back in the 50s and explained that he based his work on Shewart’s ‘Plan-Do-Study-Act’ cycle. Believe it or not, Deming claims to have used the work of Francis Bacon (1620) as a

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Buddy, can you spare some change?

ISO 2015 Tips, Managing change / By Jenna Gensic

ISO 9001:2015 Clause 6: Planning The current version of ISO 9001 has some important requirements for managing change. This is no surprise, and we are wise to remember that change introduces risk into our organizations. So when you’re planning a change (and we hope you are planning it!) remember to assess the level of risk associated

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Take me to your Leader!

1 Comment / All you need to know..., ISO 2015 Tips, Leadership, Transition to ISO 9001:2015 / By Jenna Gensic

Take me to your leader! ISO 9001:2015 Clause 5 – Leadership – the ‘make it or break it’ component of any management system. Leadership is one of the 8 Management Principles we’ve used for years as the guiding lights for our systems. They are now described in section 0.2 – Quality Management Principles and have

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Get it into Context!

All you need to know..., Context of of the Organization, ISO 2015 Tips / By Jenna Gensic

ISO 9001:2015 Clause 4 – “Context of the Organization” This is a valuable requirement to spend some time on. The better we understand our ‘Context’, the stronger Management System we will design. It will result in more resilience for our organization. This clause requires that we identify what kids of external and internal issues exist that will

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9001:2015 Overview – ‘Big picture’

Introduction, ISO 2015 Tips, Planning, Transition to ISO 9001:2015 / By Jenna Gensic

Well I’ve had some terrific feedback from people wanting to learn about the new ISO 9001:2015 standard. It’s coming up very quickly, with the next draft due out at the end of this month. We anticipate that this next draft will be very close to final. Remember if you want to stop receiving these emails,

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Connect the dots: PDCA, Risk-based thinking and the Process Approach

2 Comments / Introduction, ISO 2015 Tips, Planning / By Jenna Gensic

I’ve been over these topics more times than I care to remember. This time around, I saw something in the latest version (ISO 9001:2015) of this Standard that hadn’t connected for me before. The introduction sections have connected the dots for me when it comes to PDCA, Risk-based thinking and the Process Approach. Risk-based thinking Risk-based

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