The Process Approach – What’s In It For Me?
John Seddon has been promoting Systems Thinking for years – I’ve been following him for nearly 30 years now and …
ISO 9001:2015
Make ISO Pay!
Since the 1987 version of ISO 9001 was released, we’ve been hearing organizations groan about being ISO Registered or Certified. …
Getting More Out of Your Training Dollars
Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to …
9001:2015 Overview – ‘Big picture’
Well I’ve had some terrific feedback from people wanting to learn about the new ISO 9001:2015 standard. It’s coming up …