In their book ‘Accelerated Learning for the 21st Century’, Colin Rose and Malcolm J. Nichol laid out their 6-step ‘MASTER Plan’ for better learning – both taking training and giving it: Motivate your mind – get excited about the information you’re about to digest Acquire the information – gather information in the way that works […]
Use the 6 Step MASTER Plan for a Better Learning Experience! Read More »
In his book, The Accelerated Learning Handbook, Dave Meier lays out 4 phases of Learning. Those of you who have heard of PDCA (Plan, Do, Check, Act) will recognize the format. It’s not exactly the same, but the flow sure feels familiar! His four phases look like this… Preparation The goal of the Preparation Phase is
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The ‘Accelerated Learning'(AL) approach goes back to the early 80s. I’ve been building the principles into courses since 2005. It’s a great way to keep participants engaged and create an environment where learning takes place. One of the foundations of AL is SAVI: S stands for Somatic learning, or learning by moving and doing. Somatic learning involves getting active
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Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to a degree, but it doesn’t seem to be quite that bad according to Don Clark at NW LINK. Remember that ISO 9001:2015 clause 7.2 Competence requires that you assess the effectiveness of any interventions you
Getting More Out of Your Training Dollars Read More »
There are a number of publications coming out to help people find their way to the ‘Circular Economy’. BSI has published BS 8001 and it’s worth a look. It includes 6 principles and Catherine Weetman talks about principles in her article on the Circular Economy. Here’s a thought to get your mental ball rolling: Reduce
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We all agree that ‘Reduce, Reuse. Recycle’ will help our global condition. The ‘Circular Economy’ doesn’t emphasize ‘reduce’ so much, but adds ‘remake’, according to a post by Catherine Weetman in 2018. There’s a terrific diagram there, too. Here’s the link: Circular Economy Wikipedia defines ‘Circular economy’ as: an economic system aimed at eliminating waste
So what’s the ‘Circular Economy’ anyway? Read More »
In 1980, The American Council of Retailers did some research on why people stopped doing business with various organizations. Here’s what they found in 1980: 64% left because they felt ignored 12% left because they were treated badly (that’s our policy) 11% didn’t feel the organization was empathetic 9% found a lower price 3% moved
Give Me What I Want! Read More »
This is a phrase from one of my favourite practitioners, John Seddon. He’s expressed the importance of customer satisfaction in a way that really drives it home for most people. In the 80s I was working for a retail chain as a trainer and noticed that most of the department managers were telling the staff
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John Seddon has been a Systems builder since the 80s. He bases his work on the genius of Taiichi Ohno – The Toyota Production System – Beyond Large-Scale Production. Seddon has been successful adapting Ohno’s TPS approach but using it in services. There’s always a temptation to set targets and try to convince people to
What’s your ‘Purpose’? Read More »
This is a line from a video I used to show as a college professor back in the 80s. It has stuck with me ever since and I say it quite often. ‘Communication’ is getting harder with more distractions. Cell phones abound – most of the participants in training courses that I deliver have 2
Communication is a Synonym for ‘Life’ Read More »
